At PureStrike Golf Shop, we’re committed to helping serious golfers elevate their game with tour-quality equipment and precision delivery. Below you’ll find answers to common questions about our products, shipping, and services.

Product Questions

What types of golf clubs does PureStrike specialize in?
We engineer high-performance clubs for competitive players, including:
  • Game-changing Drivers
  • Precision Fairway Woods
  • Individual Irons and 6pc Iron Sets
  • Scoring Wedges
  • Tour-quality Putters
Each club is designed with the same attention to detail you’d expect from tour equipment.
How do I know which clubs are right for my game?
Our clubs are designed for serious golfers who demand performance. If you need assistance selecting the right equipment for your skill level and playing style, please email our support team at [email protected] with details about your current game and goals.

Shipping & Delivery

What shipping options do you offer?
We provide two tour-level shipping options:
  • Standard Shipping ($12.95 USD): Via DHL or FedEx, delivers in 10-15 days after shipping (1-2 day processing)
  • Free Shipping: For orders over $50 via EMS, delivers in 15-25 days after shipping (1-2 day processing)
Both options include full tracking and our personal verification process.
Do you ship internationally?
Yes! We serve golfers in over 30 countries across North America, Europe, and Asia. Some remote areas may be excluded from service. Contact us if you’re unsure about delivery to your location.
How long does order processing take?
All orders receive personal attention at our Houston facility. We guarantee 1-2 day processing before your clubs begin their journey to you.

Returns & Exchanges

What is your return policy?
We stand behind our clubs with a 15-day return policy from the date of delivery. If you’re not completely satisfied, you may return your purchase in original condition for a full refund.
How do I initiate a return?
Email our support team at [email protected] within 15 days of receiving your order. Include your order number and reason for return. We’ll provide return instructions and shipping information.

Payments & Accounts

What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions. Your payment security is as important to us as the precision of our club manufacturing.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders more easily and may provide access to future promotions.

Customer Support

How can I contact customer service?
Our support team is available via email at [email protected]. We typically respond within 24 hours to all inquiries.
Where is PureStrike Golf Shop located?
Our headquarters and fulfillment center is located at:
2372 Grey Fox Farm Road, Houston, US 77063
All orders ship from this facility after personal verification.

“We don’t just deliver clubs – we deliver scoring opportunities. From the moment you order to the first pure strike with your new equipment, we’re committed to your success on the course.”

Have a question not answered here? Contact our team at [email protected] for personalized assistance.